How to get them Interviewees/Customer to talk

Rajeev Kumar
1 min readFeb 5, 2019

--

Strategies we can use to convince people to talk to us

Cold emails are not very efficient because there is no personal connection

The response ratio is usually 3:1 — we message 3 people, and 1 will respond

Follow these 3 rules:

1. Be short

  • no one will read a long email from a stranger
  • the ideal length is 4–7 sentences

2. Be personal

  • people don’t like talking to robots
  • mention how we found them and then ask them to talk to me and help me with feedback
  • We can make a semi-template, but at least one sentence has to be personalized

3. Be valuable

  • show them that this conversation is valuable to them
  • people want to feel like they’re helping
  • tell them that we value their input
  • we can offer to incentivize them

Bonus Tips

1.Mention that we’re not from sales

2. Make them feel special

  • assure them that we want to fix their problem and that they have valuable information that can help us
  • give them the VIP treatment

Reference — https://www.intercom.com/home

https://www.tawk.to

https://www.olark.com

--

--

Rajeev Kumar
Rajeev Kumar

Written by Rajeev Kumar

Working as Senior Product Manager.

No responses yet